Who We Are
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About Us
Prudential Assurance Uganda Limited is a wholly owned subsidiary of Prudential plc which provides life and health insurance and asset management, with a focus on Asia and Africa. The business helps people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion.
Prudential protects people’s wealth,helps them grow their assets, and empowers them to save for their goals. The business has more than 17 million life customers and is listed on stock exchanges in London (PRU), Hong Kong (2378), Singapore (K6S), and New York (PUK).
Our Values
Who do we want to be by 2025?
Our Culture
In a company with a strong culture, employees thrive in an inclusive and collaborative environment, fostering innovation and creativity. The company’s values and shared beliefs guide decision-making and promote a sense of purpose, resulting in a cohesive and motivated workforce.
Execution strength:
we don’t just say it; we get it done
Collaboration and teamwork:
we do not let our people down, whether they are policyholders, agents/intermediaries or colleagues.
Respect and fun:
We treat each other with respect and recognise that working together should also be fun
Integrity:
we play fair and will not resort to unfair practices to achieve our objectives
Ownership:
we are responsible for our actions and we take accountability for our decisions
Resilience:
We are not deterred by setbacks. We have the grit and determination to overcome challenges
Attitude:
We step up and find solutions, instead of finding reasons to complain
Innovation and improvement:
We are not perfect, but we try to get better every day. We are willing to try new things. If we fail, we fail ‘fast’ and we fail ‘forward’
Customer Centricity:
Our customers include our policyholders, our agents/intermediaries and our colleagues. We treat them as we expect to be treated ourselves
Give Us A Call
0800-200-052
Send Us A Message
customercare@prudential.ug
Office Location
7th Floor, Zebra Plaza, Plot 23 Kampala Road, Kampala
Prudential Uganda is regulated by the Insurance Regulatory Authority of Uganda, whose main responsibility among others, is to ensure that insurance companies honour claims. Furthermore, Prudential Uganda is a subsidiary of Prudential plc, UK, a company that has been honouring claims for over 175 years.