Agency queries

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Get In Touch

Please contact us or fill out the form below to route your issues directly to the appropriate team. Providing your accurate agent code and directorate ensures we can verify your account and resolve your issue without unnecessary delays.

If You Need Help Or Have Question

Give Us A Call

0800-200-052

Send Us A Message

customercare@prudential.ug

Office Location

7th Floor, Zebra Plaza, Plot 23 Kampala Road, Kampala

Prudential Uganda is regulated by the Insurance Regulatory Authority of Uganda, whose main responsibility among others, is to ensure that insurance companies honour claims. Furthermore, Prudential Uganda is a subsidiary of Prudential plc, UK, a company that has been honouring claims for over 175 years.