In the unfortunate event of death due to natural or accidental causes, Prudential will immediately pay 20% of the Sum Assured, capped at UGX 10 million, as last expense support. The policy remains in force under a premium waiver arrangement until maturity. At maturity, the Sum Assured together with accrued bonuses is paid either as a lump sum or through phased instalments.
If the policyholder becomes totally and permanently disabled due to natural or accidental causes, Prudential will immediately pay 20% of the Sum Assured, capped at UGX 10 million. The policy continues under waiver of premium until maturity when the Sum Assured plus accrued bonuses are paid.
Should death or total permanent disability occur during the policy term, all future premiums are waived. The policy remains active until maturity without requiring any further premium payments from the policyholder.
Following a valid death or total permanent disability claim, beneficiaries will receive 20% of the Sum Assured, capped at UGX 10 million, on every policy anniversary until policy maturity.
Prudential may declare discretionary annual bonuses while the policy remains active. Any bonuses declared are added to the policy benefits and paid according to the policy terms.
At maturity, 100% of the Sum Assured together with accrued bonuses will be paid. Customers may choose either: Lump Sum Payment, Phased Instalment Payments. This option is selected at policy commencement
Centenary Bank.
Am a service provider and I have worked with so many Insurance companies but by far “The Pru”, has proved to be very prompt when it comes to payment.
IMC General Manager.
Thank you Ritah for your kindness. You really helped me when I was stuck at Doctor's hospital Sseguku. May God reward you abundantly.
Centenary Bank.
Thank you Ritah! Thank you that you do not use automated machines, but we get to speak to people like you. We appreciate Prudential, you guys have come into the market with your new thing and it is good. Medical wise we are happy with Prudential!
Centenary Bank
Thank you, Prudential, for the birthday message, I also received messages for my dependants.
Centenary Bank
0800-200-052
customercare@prudential.ug
10th Floor, Zebra Plaza, Plot 23 Kampala Road, Kampala
Prudential Uganda is regulated by the Insurance Regulatory Authority of Uganda, whose main responsibility among others, is to ensure that insurance companies honour claims. Furthermore, Prudential Uganda is a subsidiary of Prudential plc, UK, a company that has been honouring claims for over 175 years.
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Thank you, Prudential, for your promptness on the Toll-free line and the WhatsApp group. Martha, Ritah and Elliot, thanks for the super work that you do.